Privacy Policy

At Luxe and Beau, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from www.luxeandbeau.com.au (referred to as the “Site”).

Personal Information We Collect

When you visit our Site, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the specific web pages or products you view, as well as the websites or search terms that referred you to our Site. This information is collectively referred to as “Device Information”.

We collect Device Information using various technologies such as cookies, log files, and web beacons. We also utilise Google Analytics to gain insights into how our customers interact with our Site.

Additionally, when you make a purchase or attempt to do so through our Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers or PayPal details), email address, and phone number. This information is referred to as “Order Information”.

When we mention “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to fulfill orders placed through our Site, including processing payments, arranging shipping, and providing order confirmations. Additionally, we may use this information to communicate with you and to screen orders for potential risks or fraudulent activity. We may also use your Order Information to provide you with information or advertising related to our products or services, based on your preferences.

The Device Information we collect helps us to screen for potential risks and fraudulent activities, improve and optimise our Site, and assess the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We may share your Personal Information with third-party service providers who assist us in using your Personal Information as described above. For example, we use Shopify to power our online store and Google Analytics to understand how our customers use our Site. We may also share your Personal Information to comply with applicable laws and regulations or to protect our rights.

Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. You can opt out of targeted advertising by following the instructions provided in our Privacy Policy.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request corrections, updates, or deletions of your personal information. Please contact us if you would like to exercise this right. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We will retain your Order Information for our records unless you request its deletion.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

If you have any questions about our privacy practices, inquiries, or complaints, please contact us using the information provided on our Site.

customerservice@luxeandbeau.com.au